ISO 9001 QMS Compliance & Auditing - 40 CPEs In-Person
ISO 9001 Quality Management Systems Compliance and Auditing Workshop
A Customized, In-Person, Interactive Seminar
Think ISO 9001 Quality Management Systems are only for manufacturing companies? Think again.
Organizations of every type can benefit from well-designed, consistently performed, and continually improved processes. ISO 9001 principles can strengthen quality and operational performance in public agencies, private companies, nonprofit organizations, service providers, professional firms, educational institutions, healthcare organizations, and manufacturers—regardless of size or industry.
This customized workshop provides practical instruction in Quality Management System principles, controls, implementation, and auditing. Your organization can apply these practices whether it is pursuing ISO 9001 certification, maintaining an existing certification, preparing for the revised standard, or simply seeking stronger and more reliable processes.
Practical QMS Training Customized to Your Organization
This seminar is designed for auditors, quality managers, compliance officers, process owners, operations professionals, and consultants seeking practical expertise in designing, implementing, operating, auditing, and sustaining a Quality Management System.
Experienced professionals will guide participants through:
- ISO 9001 requirements, clauses, and subclauses
- The structure and operation of an effective QMS
- Risk-based thinking and process-level risk assessments
- The Plan-Do-Check-Act cycle
- Process analysis and continual improvement
- Quality objectives and performance measurements
- Internal controls and management accountability
- Internal QMS audits and certification-readiness assessments
- Certification-body audit expectations
- Corrective and Preventive Action practices
- Root-cause analysis and corrective-action verification
- Identification and remediation of QMS deficiencies
- Management review and executive reporting
The workshop addresses ISO 9001:2015 and prepares participants for the forthcoming revised edition. As of August 2026, the new edition is in the Final Draft International Standard stage and is expected to replace ISO 9001:2015 in September 2026. ISO’s official revision information.
More Than a Seminar: Practical, Editable QMS Resources
Participants receive a comprehensive collection of customizable, editable documents that can be adapted to their organizations. Depending on the organization’s needs and selected program format, these materials may include:
- Quality management policies
- Standard operating procedures
- Process narratives and workflows
- Risk and control assessments
- Risk-scoring methodologies
- QMS maturity models
- Roles and responsibility matrices
- Segregation-of-duties charts
- Workplace quality reminders and signage
- Corrective-action worksheets
- Root-cause analysis templates
- Internal audit programs and workpapers
- QMS audit findings and reports
- Corrective-action status reports
- Management-review materials
- Executive presentations
- Certification-readiness checklists
These materials help participants move beyond theory and begin applying workshop concepts to actual organizational processes.
Customized for Your Organization
Before the seminar, we work with your organization to understand its:
- Industry and operating environment
- Products and services
- Organizational structure
- QMS maturity
- Certification status and objectives
- Significant processes and risks
- Prior audit findings
- Quality challenges
- Regulatory and contractual requirements
- Training priorities
This information allows us to customize the seminar’s examples, exercises, templates, and discussions around the organization’s actual operations.
Register or Request a Customized Program
Whether your organization is implementing a new QMS, maintaining ISO 9001 certification, preparing for the forthcoming revised standard, addressing audit findings, or seeking more reliable business processes, this workshop provides the knowledge and practical resources needed to move forward.
Request the three-day, 24-CPE program or the expanded five-day, 40-CPE program for your organization.
Details on Event Presentation
- Schedule: Five-day training workshop – any five consecutive days in the same week. Monday through Friday.
- Location: Flexible locations and timing at your request. Either onsite at your organization or offsite at our training centers. You select the location and dates!
- Delivery Format: In-person ("Group Live"), with tailored content to your organization, interactive discussions, real-world examples, and hands-on workshop documents.
- CPE Credits: 40 CPE credits aligned with NASBA requirements in Auditing and Specialized Knowledge.
- Cost: Five-day in-person: $4,500 per attendee. Discounts are available for groups of two or more.
- Documentation: Attendees will receive a complete set of ISO 9001 compliance and auditing documentation tailored to your organization.
CPE Event Highlights
- ISO 9001:2015 and ISO 9001:2026 standard requirements and Annex SL clause-by-clause review.
- COSO internal control frameworks and their application to quality systems.
- Internal audit planning, testing, sampling, and documentation procedures.
- QMS documentation requirements: policies, procedures, work instructions, and records.
- Risk-based thinking: COSO ERM, SWOT, PESTLE, NIST 31000, and Risk Register development.
- PDCA cycle integration into QMS audit and improvement processes.
- ISO 9001 maturity model assessment and scoring. Certification body audit procedures for Stage 1 and Stage 2 assessments.
- Control Self-Assessment (CSA) design, facilitation, and scoring.
- CAPA procedures: identification, investigation, root cause analysis, and closure.
- ISO 9001 Internal Audit report preparation and management review inputs.
- Custom documentation for each attendee organization.
- 4. Apply the ISO 9001 Standard and the Annex SL Structure - Achieve clause-by-clause proficiency in ISO 9001:2015 and ISO 9001:2026 requirements and understand Annex SL's high-level structure, including evidence requirements and audit procedures for each clause.
- 5. Assess Risk and QMS Maturity - Conduct risk assessments using COSO ERM, SWOT, PESTLE, and ISO 31000 frameworks; develop and score Risk Registers; and evaluate QMS maturity using an Audit Maturity Scoring model.
- 6. Build and Audit the Quality Management System - Develop and review QMS documentation including Operating Procedures, Quality Manuals, Supplier Scorecards, Corrective Action Requests (CARs), and Process Integration maps. Apply PDCA (Plan-Do-Check-Act) methodology to your QMS audit procedures.
- 7. Manage the ISO 9001 Certification Project - Plan and estimate resources and costs for the ISO 9001 certification journey using structured ISO 9001 Project Plans aligned to your organization's timeline.
- 8. Navigate Certification Body Procedures - Understand how certification body assessors conduct Stage 1 and Stage 2 audits, and prepare your organization for third-party evaluation with internal audit checklists.
- 9. Conduct Control Self-Assessments and Manage CAPA - Design and score ISO 9001 Control Self-Assessments (CSAs) and manage CAPAs from identification through root cause analysis to remediation, retesting, and ultimate closure.
- 10. Develop Workstation Signage and Report Audit Results - Create clear, audit-ready workstation signage that reinforces QMS controls on the manufacturing shop floor or service organization operation, and prepare formal ISO 9001 Internal Audit reports communicating findings, nonconformances, recommendations, and roadmaps for compliance.
Key Issues on the Agenda
- Understanding Internal Control: The Frameworks
- The Importance of Internal Auditing
- Testing the Processes, Transactions and Controls
- Audit Sampling for ISO 9001 Compliance
- The ISO 9001 Standard and Compliance Requirements
- ISO Annex SL and Clauses
- ISO 9001 Questions and Answers
- ISO 9001 Maturity Assessment
- Assessing Risk for ISO 9001 Compliance
- The Quality Management System: Principles and Compliance
- PDCA: Plan-Do-Check-Act
- Managing the ISO Compliance Program
- Estimating Project Resources and Costs
- The ISO 9001 Certification Body Assessors
- ISO 9001 Audit Procedures by the Certification Bodies
- ISO 9001 Audit Procedures for Internal Auditors
- ISO 9001 Control Self-Assessments
- ISO 9001 CAPA Processes
- ISO 9001 Workstation Signage
- Reporting the Results of Your ISO 9001 Assessment
Summary of the Subject Matter
Why ISO 9001 QMS Mastery Matters for Your Organization
ISO 9001 is the world's most recognized quality management standard, providing organizations with a systematic framework for consistently delivering products and services that meet customer and regulatory requirements. Mastering its audit and compliance requirements ensures:
- Improved Quality Outcomes: Enhanced product and service quality through rigorous process controls and continuous improvement (PDCA).
- Regulatory and Standard Alignment: Demonstrated conformance with ISO 9001 and alignment with related frameworks.
- Certification Readiness: Readiness for Stage 1 and Stage 2 certification body assessments through comprehensive internal audit programs.
- Risk Reduction: Proactive identification and mitigation of quality risks through risk-based thinking and robust CAPA management.
Benefits of Attending
- Deep Industry Knowledge: Stay current on ISO 9001:2015 and ISO 9001:2026 requirements, Annex SL updates, and certification body expectations.
- Actionable Insights: Develop audit skills that immediately translate into your organization's ISO 9001 implementation or certification preparation and ongoing compliance programs.
- End-to-End QMS Competency: Gain proficiency across the full ISO 9001 compliance lifecycle—from objective identification and scoping, gap assessment and QMS design through implementation, internal auditing, CAPA management, and certification body readiness.
- Earn CPE Credits: Build your expertise and professional standing with 40 NASBA-approved CPE credits in Auditing and Specialized Knowledge.